Returns

Have you ordered a magnet, but it does not meet your expectations? Then you have the option to return it unused within a period of 30 days after receipt. Add the order confirmation to the article you want to return, this may also be a copy. We will refund the full purchase amount within 10 days of receipt of the return, provided it meets the above conditions.

USA Returns are allowed to the following address:

Simple Global, Inc.
620 Centerpoint Blvd,
New Castle, DE 19720,
United States of America

Europe Returns are allowed to the following address:

Active Ants
Magnetar Retouren,
Borchwerf 5,
4704 RG Roosendaal,
The Netherlands

The costs for returning an item to us are for the account of the customer, unless it is an incorrectly delivered item.

If you have any questions about the return, please contact us via the contact form.